Zendesk Security | Shadow Phantom

Risk Scenarios

A public Zendesk support file exposed customer PII. Shadow Phantom detected and restricted access.
A misconfigured integration leaked support tickets. Shadow Phantom identified and secured the integration.

Integration Method: Connects via Zendesk APIs to monitor support portals and integrations with infrastructure context.

Operation: Real-time alerting with scheduled scans and direct delivery via Shadow Phantom to Slack, Jira and SIEM systems.

Discover how Shadow Phantom secures Zendesk against misconfigurations, leaked credentials and other risks, ensuring robust protection and compliance.

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A public Zendesk support file exposed customer PII. Shadow Phantom detected and restricted access.
A misconfigured integration leaked support tickets. Shadow Phantom identified and secured the integration.

Integration Method: Connects via Zendesk APIs to monitor support portals and integrations with infrastructure context.

Operation: Real-time alerting with scheduled scans and direct delivery via Shadow Phantom to Slack, Jira and SIEM systems.

Discover how Shadow Phantom secures Zendesk against misconfigurations, leaked credentials and other risks, ensuring robust protection and compliance.